At Bright Utility, your safety and trust matter to us. As proud and fully authorised Utility Warehouse (UW) Partners, we understand that recent scam alerts — like the one from e.org — may cause concern. That’s why we want to set the record straight and help you confidently recognise a genuine UW representative when they reach out to you.
✅ All UW Partners Carry Official ID
Every Utility Warehouse Partner is issued with an official UW Partner ID badge, which includes:
Their photo
Their full name
Their unique Partner ID number
A contact number to verify their identity directly with UW
Before engaging with anyone claiming to represent UW, always ask to see this ID. A genuine Partner will never hesitate to show it.
🔒 What You Can Expect from a Legitimate Bright Utility Visit
When you meet with a Bright Utility representative, here’s what you can expect:
A professional introduction with ID shown upfront
A clear explanation that we are independent UW Partners
No pressure – just genuine advice on how you can save on your home services
A willingness to leave information with you to review in your own time
We are here to serve, not to sell — and certainly not to deceive.
🚩 Red Flags That Signal a Scam
Be cautious if someone:
Refuses to show ID or says they “left it at home”
Pressures you to make quick decisions or hand over personal details
Uses unofficial documents or generic branded clothing with no proof of affiliation
Tries to offer services unrelated to Utility Warehouse like appliance repairs or TV installations
If it feels wrong — trust your instinct and call UW to confirm.
🛡️ How to Verify a UW Partner
You can contact Utility Warehouse directly to verify a Partner’s identity: 📞 Call: 0333 777 0777
💻 Visit: www.utilitywarehouse.co.uk
Alternatively, contact Bright Utility directly: 📱 Phone: 07856 080 999
📧 Email: support@brightutility.co.uk
We’ll be happy to confirm who you’re speaking to and provide peace of mind.
💜 Why Trust Bright Utility?
At Bright Utility, we take pride in helping local communities save money and earn extra income safely through trusted partnerships. We do this in full alignment with UW’s code of conduct and values of integrity, simplicity, and service.
Let’s keep our communities informed, empowered, and scam-free — together.
📢 Final Tip:
Always report suspicious activity. If someone claiming to be from UW or Bright Utility makes you feel uncomfortable or raises suspicions, report it to:
UW Security Team via 0333 777 0777
Or reach out to us directly – we’re here to help.