Bright Utility Proudly Partners with Award-Winning UW to Deliver Trusted Services
Utility Warehouse (UW) has once again proven itself a leader in essential services by being named a Which? Recommended Provider for Broadband in 2025. This recognition highlights UW’s dedication to customer satisfaction and service quality—and it also shines a light on Bright Utility, a growing partner organisation bringing these award-winning services directly to communities across the UK.
✅ Excellence Backed by Real Customers
In a recent independent survey by Which?, more than 4,000 broadband customers rated their providers on service, reliability, and support. UW ranked among the top three, with a 72% customer satisfaction score, far surpassing many household-name providers.
Customers praised UW for:
- Reliable broadband connections
- Easy access to UK-based support teams
- Calm, understanding, and solution-focused service
“The broadband is reliable and it’s very easy and quick to contact someone in the British customer service centre,” said one survey respondent.
⚡ A Historic Double Win – Broadband & Energy
Earlier this year, Utility Warehouse also received Which?’s Recommended Provider status for Energy, making it the first company in the UK to be endorsed for both broadband and energy services in the same year.
As a proud partner of UW, Bright Utility plays a key role in connecting households to these trusted services—helping families not only save money, but also switch with confidence and ongoing local support.
📦 Bundled Services That Make Sense
UW’s strength lies in its ability to bundle essential services—like energy, broadband, mobile, and insurance—into one simple monthly bill. Through Bright Utility, customers also gain access to:
- Award-winning utility packages
- Personalised advice and support
- Savings through UW’s Cashback Card, which has already helped customers save over £8 million on everyday spending
💬 Why It Matters: Local Partnerships, National Recognition
Bright Utility was created with a mission to make smart savings accessible to more households, especially in local communities. By partnering with UW, Bright Utility delivers the best of both worlds—nationally recognised services with local, personalised support.
While big-name providers like Virgin Media and NOW Broadband scored just 60% in customer satisfaction, UW—supported by partners like Bright Utility—is earning praise for putting people first.
🎯 Final Word
Utility Warehouse’s recognition by Which? in both broadband and energy underscores the quality of service customers can expect. And with partners like Bright Utility, more UK households can now access these benefits with ease, clarity, and confidence.
For those seeking a smarter, more rewarding approach to managing their utilities, Bright Utility and Utility Warehouse are the trusted team to turn to.
Learn more:
Bright Utility – Your Local UW Partner
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